When studies show that a person can put about 1,000lb of pressure on their back just by turning a 100lb person on their side, it’s not surprising to discover that in 2011, patient-handling injuries accounted for one in four healthcare-related worker’s comp claims. Patient-handling worker’s comp claims cost on average $15,600—and that’s not even taking …
Your blood draw patients are not all alike, so you cannot expect a single phlebotomy chair to meet all of their needs. Accommodating patients with chairs designed for their body types and tendencies not only leads to easier, safer draws, but also increases satisfaction and comfort. Patient satisfaction isn’t the only benefit of purchasing phlebotomy …
Why a Phlebotomy Chair Can Make or Break a Blood Draw Read More »
Phlebotomists have a challenging job that requires knowledge, dedication, and amazing attention to detail. Not all blood draws go smoothly, even for the most experienced phlebotomist. Different patients can present unique challenges, and communication across units sometimes isn’t as clear as it could be. Still, those who’ve been performing venipunctures for a while overcome these …
Before you don those purple gloves, you might want to consider how that glove color could make your patients feel. Color psychology suggests that purple signifies authority, sophistication, and power (think kingly robes and clerical vestments). While that color could be ideal for a surgeon demonstrating a difficult procedure to a group of students, perhaps …
From audible medical equipment alarms to visitors who use waiting areas as their personal conference rooms, hospitals can get pretty noisy. Besides disrupting sleep and bothering patients, high hospital noise volumes can also cause serious unintended consequences for patients and staff. Multiple studies have shown that hospital noise levels can have negative physical and psychological …
Major Side Effects of High Hospital Noise Volumes Read More »
What do the patient who watches their soaps at full volume, that old squeaky cart, and the visitor with the Justin Bieber ringtone that goes off constantly have in common? They create unnecessary hospital noise that can have negative consequences on patients, staff, and HCAHPS scores. The good news? There are a number of easy, …
There is way more to a blood draw experience than the draw itself. It really begins before the patient even sits down. From greeting to post-draw bandage application, every step in the process impacts how your patients perceive their level of care. All phlebotomy teams possess incredible knowledge, skill, and dedication to patient comfort and …
5 Ways to Better Manage Your Blood Draw Workload Read More »
So your hospital has a noise problem. It jeopardizes your patients’ health and satisfaction as well as your survey-based reimbursement dollars. You need to improve your “Quiet at Night” HCAHPS scores to protect your funding, but you don’t know where to begin. You’ll be happy to know that there is a solution. Creating a culture …
How to Reduce Hospital Noise and Improve Patient Satisfaction Read More »
Noisy draw carts can decrease patient satisfaction. They also can make healthcare professionals self conscious, especially when rolling over uneven surfaces. No one wants to be the loud one in a place of healing and rest. Your draw cart should never draw negative attention. Titan Draw Carts are built for many years of loyal, quiet …
Improving low patient satisfaction scores isn’t necessarily about throwing lots of money at the problem. In fact, some of the most effective solutions involve making simple, budget-friendly tweaks – a supply change here, a minor workflow change there. You might even find that refining your patient-focused approach boosts your team’s overall efficiency. Raising HCAHPS scores …
